Client Guide

Your Journey with Our Branding Agency for Small Business

At Koalart Creative, we’re committed to making your branding journey smooth, collaborative, and empowering. Whether you’re a first-time founder or a seasoned entrepreneur, this guide will help you get the best from our services—before, during, and after your project.

What to Expect When Working With Us

As a branding agency for small business, we know your time and budget matter. Here’s how we make things efficient and enjoyable:

Step 1: Brief & Booking

Once you book a service, you’ll receive a simple design brief form. Share your vision, goals, brand style, and any references you love.

Step 2: Design & Revision

We’ll start designing and send you the first draft within the agreed timeline. All packages include unlimited revisions—we fine-tune until you’re 100% satisfied.

Step 3: Final Delivery

After approval, we’ll deliver your final files in multiple formats (PNG, JPG, PDF, and vector formats like AI or EPS). Need a quick file tweak later? Just reach out!

Aftercare & Support

Your experience doesn’t end at delivery.

Customer Support via Odoo
Access our post-project customer service through your Koalart Client Portal in Odoo. Ask questions, request minor edits, or get advice anytime.

One-time file format adjustment
If you need a different file size or type within 30 days—no problem, it’s on us!

Free Bonus: Custom Brand Wallpaper

As a thank-you, you’ll receive Custom Digital Wallpaper (Desktop or Mobile). A personalized wallpaper featuring your brand colors and logo—a stylish way to keep your brand close at hand, whether on your phone or laptop.

Need Help with Implementation?

Whether you want to upload your logo to social media, apply your brand to packaging, or launch a campaign. We’re happy to guide you or offer add-on services.

Referral Program

Love our work? Share it!
Join our Referral Program and get 10% OFF for each successful referral—up to 30% OFF your next project.

👉 View Referral Program Details